Privacy Policy


This Privacy Statement describes how and why Digital Direct Solutions (“we” or “us”) collects and uses personal data (i.e. data relating to an identified or identifiable individual) in the course of its business. It applies to personal data provided directly to us by the individuals concerned and to personal data provided to us by companies and other organisations.

We are committed to the protection of personal data and to fair and transparent processing. If you have any questions about this Privacy Statement, you can contact our Data Protection Officer via email at

Data controller

Digital Direct Solutions (a limited company registered in England and Wales under the company number 09186327 with a registered address of 65 Compton Street, London, EC1V 0BN) is registered as a data controller under registration number ZA073260.

Security of personal data

We have policies, procedures and training in place in respect of data protection, confidentiality and information security. We regularly review such measures with the objective of ensuring their continuing effectiveness. The Privacy Statement was last updated on 03rd April 2019.

What we collect:

If you contact us by completing and submitting a webform on our Site (e.g. to enquire about our services) the webform will ask you for your name, email address, telephone number, and/or company name. You may be asked to leave a message if you wish.

You may also contact us by email, telephone or post.

We will store such information, and use it to deal with your enquiry, and correspond with you.

International transfers of personal data

In the course of running our business and providing services to clients we may transfer personal data to third parties located in other countries, including countries outside the EEA. If we do transfer your data in this way, we will take steps to ensure that it is protected to the same levels that apply in the EEA.

Provision of personal data to third parties

We will only share personal data with third parties where we are legally permitted to do so. We do not provide information to third parties for their own marketing purposes and we do not undertake mailings for third parties.

We may provide personal data to:

  • Other group subsidiaries. We may share data between our group subsidiaries in order to provide you with the services you are looking for.
  • Auditors and consultants – we may transfer personal data to our auditors and advisers as required by law or as reasonably required in the management of our business.
  • Third parties where required by applicable law and regulation – we may be requested or compelled to disclose personal data to third parties such as regulators and law enforcement agencies. We will only provide personal data to such parties where there is a legal requirement or permission to do so.

Use of cookies:

We use cookies to ensure that you get the most out of our site. Cookies are small text files which we store on the device you use to access the site. Cookies allow us to monitor your use of the software and simplify your use of the site. For example, a temporary cookie is also used to keep track of your "session". Without that temporary cookie (which is not stored after you quit your browser) you would have to log on every time you access a new page.

If you do not wish for cookies to be installed on your device, you can change the settings on your browser or device to reject cookies. For more information about how to reject cookies using your internet browser settings please consult the “Help” section of your internet browser (or alternatively visit Please note that, if you do set your Internet browser to reject cookies, you may not be able to access all of the functions of our websites.

Your Rights

You have rights in relation to any of your personal data held by us as a data controller. Should you wish to exercise your rights right, please contact our Data Protection Officer via email at We will endeavour to respond to any request promptly and within any legally required time limit.

You also have a right to update your personal data that we hold. To do so, please either update the personal data via the web page or applications open to you, contact your usual Digital Direct Solutions contact or otherwise contact our Data Protection Officer via email at

Where we process your personal data based on your consent, you have a right to withdraw consent at any time. Should you wish to do so, please contact our Data Protection Officer via email at

Finally, in addition to the rights above, you may also have other rights in relation to personal data, including a right to erasure/deletion, the right to data portability and the right to restrict and/or object to our processing of personal data. Such rights may only be available to you from 25 May 2018, when the General Data Protection Regulation comes into effect.


Should you wish to complain about our use of your personal data, please contact our Data Protection Officer via email at We will investigate all complaints received and will endeavor to respond to complaints promptly.

You may also complain about our use of personal data to the Information Commissioner’s Office. For further information on your rights and the complaints process, please visit the Information Commissioner’s Office website: .

Data Retention

We will only keep personal data for as long as necessary for the purposes for which it was collected, or as required by applicable law or regulation.